Case study

Clinic owner and gestalt therapist saves time by using online booking

Portrait of Gestalt therapist Kim Hough
"Before I was using EP, I spent a lot of time communicating back and forth to find an appointment time, now my customers (about 90%) mostly go straight into online booking and book a time themselves."
Five stars

Kim is well established as a Gestalt psychotherapist with her own therapy practice in the centre of Oslo. The beginning of this career for Kim came after many years of high work pressure and little self-motivation, when she decided to change course in life. After becoming better acquainted with and experiencing gestalt in practice, the choice to embark on a new education at NGI (Norwegian Gestalt Institute) was easy - she thrives as a psychotherapist and envisions that this is her career for many, many years to come. There is no doubt that Kim is full of motivation and you can be sure that you will be in safe hands at her clinic Gestalt Oslo, Conversation & Gestalt Therapy.

Saving time with EasyPractice

In her clinic, Kim offers Gestalt psychotherapy for individuals and couples. Gestalt therapy is mainly a dialogical form of therapy where there is also a focus on what is happening here and now, with a holistic approach for the client. The relationship between the client and the therapist is incredibly important to Kim. She has experienced that when a secure therapeutic relationship has been established, the difficult and perhaps vulnerable feelings of the client will often emerge. After Kim started using Online Booking with EasyPractice, she gets even more time to focus on being 100% present with her clients, instead of using up time speaking to other clients about appointment times and bookings.

Workplace of Gestalt therapist Kim Hough Portrait of Gestalt therapist Kim Hough Waiting room of Gestalt therapist Kim Hough Painted stones on a wooden table Outside of the practice of gestalt therapist Kim Hough

Functions and Apps

It is important for Kim that her customers can use Online Booking so that she does not have to think about booking other customers or answering phones while is with clients. Time-saving and smart!


Icon showing our integrated booking function

Online Booking

Set up Online Booking right away so that your customers can book an appointment directly in your calendar.

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Multiple solutions in one place

In a profession as a therapist there is much focus on interpersonal relationships, but it is also very important for Kim to show a commercial professionalism and accessibility. Kim has previous experience from the IT industry and since her website is something she gives high priority to keeping up to date and user-friendly, she has a good starting point for using a Software program to support her operation and expansion. What Kim especially likes about EasyPractice is that we have several solutions in one place, for example, it is very easy to integrate online booking on her website.

“What I like about EP is that they have several solutions in one place, that I can easily integrate online booking on my website, that invoicing can be done directly from the calendar and not least that the customer is notified by sms / e-mail the day before the appointment “

4.6 Trustpilot review
4.7 rating
4.9 Google review
4.2 rating
4.8 Facebook review
4.9 rating

Many uses

By offering appointments in the online booking calendar, Kim can easily manage which times of day she wants to have customers and how long she wants between each customer, in addition to disabling booking when needed. The fact that the system is GDPR-certified and has a two-factor login makes Kim’s work much easier, she feels confident that the client’s privacy is taken care of and she does not have to spend time-consuming resources on storing records and information. She now gets everything in one and the same system with EasyPractice. What she uses most actively is the calendar and invoicing, and what her customers appreciate most is Online Booking and SMS notification when they book appointments.

A smartphone displaying the mobile version of EasyPractice

Do you want to save as much time in everyday life as Kim?

Do as Kim and save hours of time every week on automating your administrative work so you can spend more time treating your clients.

"I will and have often done, recommended the entire EP package to my gestalt colleagues, I think it is exciting to follow every time they launch a new product or function".
Gestalt psychotherapist Kim Hough
Next casestudy

With an eye for online tools and healthy entrepreneurship, Thomas offers physiotherapy and massage of the highest quality in the middle of Copenhagen.

“I use EasyPractice for everything that has to do with customers: record keeping, calendar, storage of client information, invoicing and online booking. These are simply features you can not live without if you want the clinic to grow ".

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